Shipping Information
Bordignon Stone currently ships across Canada. If you are purchasing from outside BC, please contact us for shipping rates.
All stone must be inspected immediately upon delivery by the fabricator - prior to cutting. No claims will be reviewed after 48 hours or if the slab is altered in any way.
Rates:
BC Customers:
- Lower Mainland: Free shipping on all orders with delivery address within the lower mainland.
- All of BC: Orders with shipping destination outside of the Lower Mainland are subject to a standard $1,400 delivery rate. This includes all cities in Vancouver Island, Northern BC, Central BC, Okanagan and the Kootenays.
All other Provinces:
- Please contact us for shipping rates.
Timelines:
All in-stock orders will be shipped within 7 business days of order confirmation with exceptions. You will receive a shipping confirmation once your order has been shipped.
- Selecting an option to change the finish of your stone (shipped within 7-14 days)
- Purchasing material with an ETA / arrival date in the description. You will receive a notification once the material has arrived at Bordignon Stone. A shipping date will then be provided. Please note ETA / arrival dates may be subject to changes outside of our control.
FAQ – Shipping
Can you ship my slabs on separate days?
- No, all items on an order are shipped together. Place separate orders if you would like to arrange a separate shipping date.
Can you deliver slabs on the same day I place my order?
- No, orders are fulfilled within 1-7 business days. If you are in a rush and need the slabs immediately, please contact us and we will have your slabs loaded on the next available delivery truck run.
Can you deliver slabs to residential addresses?
- No, all orders must be shipped to a fabrication facility as heavy-duty stone lifting equipment is required for safe handling.
Do you ship to the USA?
- Yes, contact us for special delivery rates to the USA. There is a minimum slab quantity required depending on the material to ensure safe shipping cross country.
If I return my slabs, do I pay for shipping?
- Yes, the same shipping rate will be charged to return the slabs. View our Returns + Warranty section for more information.
What if my project is not ready for fabrication, but I would like to secure my slabs?
- If the installer is not ready to cut and install your project, Bordignon Stone happily stores your slabs until your project is ready.